Support

How can we help?

Browse the most common questions below, or reach out directly. We read every email.

Get started

Allow photo access, wait for the local index to build, then search by content, text, or date.

Stay private

Everything runs on this iPhone. Photos, tags, searches, and the index are never uploaded.

Languages

PhotoAgent is available in English and Russian, following your iPhone language when possible.

Frequently asked questions

Do I need an account to use PhotoAgent?

No. PhotoAgent works fully on your iPhone and does not require sign-up, login, or any personal information.

Why does the app ask for photo library access?

PhotoAgent builds a private search index from the photos you choose. You can grant full access or limited access. Originals stay in the Photos app. You can change or revoke permission anytime in iOS Settings.

Does PhotoAgent upload my photos?

No. Analysis, search, people, and duplicate detection all run on this iPhone. Photos, tags, searches, and the index are not sent to our servers. Read more on the privacy page.

What can I search for?

Search by how a photo looks (a beach, a dog, a sunset), by text inside photos (receipts, screenshots, notes), by people you name, and by date or favorites. Try queries like “sunsets”, “receipts”, or “photos with text”.

Does it work with Limited Photos Access?

Yes. If you choose limited access, PhotoAgent indexes only the photos you select. You can add more later from Settings in the app or in iOS Settings.

Where is the search index stored?

On this iPhone, in the app’s local database. Original photos are not copied. Uninstalling PhotoAgent removes the index.

How do people and faces work?

If People Search is enabled, faces are detected and clustered on device. You can name people and mark “This is me”. Names and relationships stay in the local database. No cloud recognition is used.

Which iPhone and language are supported?

PhotoAgent requires iOS 17 or later. The interface is localized in English and Russian.

I found a bug or want a feature — what now?

Please email eugene1kluiuev@gmail.com with your device model, iOS version, steps to reproduce, and screenshots if you have them. We love feedback.

Still need help?

We typically reply within 1-2 business days. Please include the device model, iOS version, and a short description of what you were doing.

Contact support